The National Health Insurance Authority (NHIA) has developed a dedicated NHIS USSD based service for its members. To access the service, dial an easy to remember short code, *842*10#. Dial on any MTN or Vodafone number. It will be available on all networks in due course (as expected).
The NHIA service code – *842*10#, is also used by NHIS members to check the status of their NHIS Membership Eligibility, NHIS Benefit Package and NHIS Medicines List. NHIA also provides the option to allow members to complete their annual membership renewals. Members do that comfortably and safely from their mobile phones by using this code.
NHIS requests its members to be vigilant against fraudulent attempts by scammers to capture their mobile money PIN code. Please do not share your mobile money PIN code with anyone purporting to be a representative of NHIS. (We will never ask for it).
The NHIA is continuously working to improve the convenience and satisfaction of our members in the membership renewal process. The aim is to reduce waiting times and queues at our district offices. We ask for your understanding and cooperation as we continuously review or test to improve the service when necessary.
Steps to check your NHIS Membership Validity
- Dial *929# – All Networks
- Choose Option 1 (that is, Check Policy Validity)
- Select NHIS Card
- Enter Your Membership Number
- Press Send
- Follow the instructions if any